Restaurant CRM & Loyalty Program Software
Engage diners, track preferences, and run customized loyalty points.
TL;DR (Executive Summary)
Build a solid customer database, award purchase reward points automatically, and launch automated WhatsApp campaigns in one click.
What is it?
An integrated customer relationship management and reward program module built directly into the POS checkout flow.
Who Should Use It?
- Multi-outlet Chains
- Cafes
- Family Diners
- Pizza Outlets
Industry Insights
The Challenge vs. The Solution
Stores profiles by phone number at checkout. Awards points based on purchase tiers and triggers dynamic WhatsApp discount campaigns.
Common Problems
- No profile visibility on repeat customers.
- High expense of running third-party loyalty apps.
- Low return rate of occasional visitors.
Parchika Benefits
- Increase customer repeat visits by 25%.
- Launch campaigns with a 98% WhatsApp open rate.
- Lower marketing acquisition costs.
"Our regular customers love the instant points updates. Birthday campaigns work wonders."Vikram R.Cafe Chain Manager
Core Features
Phone-Based Profiles
Collect customer names, birthdays, and orders histories.
Points Rewards Engine
Create tiered rewards rules (e.g. 5% cashback on points).
WhatsApp Kampaigns
Launch target marketing promotions directly from the POS dashboard.
Implementation Steps
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